Intermittent Site Loading Issues

Incident Report for IncentFit

Resolved

This incident has been resolved.
Posted Oct 12, 2021 - 09:21 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 11, 2021 - 16:01 EDT

Update

We are continuing to work on a fix for this issue. All synced data or data pending sync will update as soon as the issue is resolved.
Posted Oct 11, 2021 - 15:49 EDT

Identified

We are receiving reports that some users are receiving timeout errors. We are currently working on a fix for this.
Posted Oct 11, 2021 - 10:36 EDT
This incident affected: Web Application and Mobile Application.