This incident has been resolved. Any affected users can simply open the IncentFit application on their apple device in order to restore any incorrect Apple Health data.
Posted Aug 20, 2025 - 13:10 EDT
Identified
We have identified the issue affecting data syncing for users connected to Apple Health, and we are currently working to resolve it.
Please note once again that once the issue is resolved, your data will sync and update accurately—no information will be lost.